To run Moodle effectively, you should, as a minimum, use the following system components. If you do not, Moodle may still work, but some functionality may be lost.
Workplace IT environments' internal configurations can also restrict the functionality of Moodle. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply. Workplaces may also have older versions of software, with which Moodle may not perform well.
Recommended: Windows 10, MacOS Big Sur, iPad OS 14
It is not recommended to use older versions of operating systems that are out of support such as windows XP, Vista or Windows 7.
Use a broadband connection through USB wireless modem, ADSL2+, T1/T2, fibre optic or cable with the speed:
- Viewing lecture recordings or conferencing - at least 5MB/sec
- Viewing images and webpages - at least 2MB/sec
Dial-up access will be significantly slower, and we do not recommend it for using Moodle.
Compatible browsers include:
- Google Chrome 8x or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)
- Safari 14 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)
Note that add-ons and toolbars can affect any browser's performance.
If you have any difficulty accessing UNSW Moodle, check that you are using one of the supported browsers above before you contact external support.
MS Internet Explorer is not recommended however if you experience problems accessing Moodle, visit this page.
We recommend that the following be enabled:
- Popups (in both internet browser and security software)
Adobe will stop distributing and updating Flash Player after 31 December 2020 (“EOL Date”). We recommend that all users uninstall Flash Player before the EOL date.
We recommend HTML5 as viable alternatives for Flash content.
We recommend that you use the latest version of Adobe Acrobat Reader.
To view all the resources uploaded to Moodle, you will probably need to have Microsoft Office (Word, Excel, PowerPoint) or an equivalent (e.g. Open Office, Viewer) installed.
With all firewalls, ensure that you enable uploading of files.