Dealing with problems in groups involves more than just recognising a problem. Students need to feel comfortable discussing problems publicly and deciding on what they will do to resolve them.
Offering constructive feedback may come naturally to some students, but many have had no experience in this area. Provide some simple tips or a checklist on constructive feedback. This can help to avoid emotionally driven conflicts that can lead to significant problems. It can also improve students’ ability to deal with issues in groups.
Use the following handout as a set of guidelines for students to refer to, or as a checklist when they review their group's ability to use constructive feedback.
Giving and receiving constructive feedback in groups
Guidelines for GIVING feedback
Guidelines for RECEIVING feedback
Adapted from G. Gibbs (1994), Learning in Teams: A Student Manual, Oxford, Oxford Brookes University, Oxford Centre for Staff, p. 47.