Stressful Situations: Support and Assistance

Video series - Stressful Situations

In these videos, teachers talk about dealing with difficult students, or students having problems in class or in a course.

Complaint and grievance resolution policies and procedures


Visit the website for the University's Employee Assistance Program for professional, confidential counselling service for employees and their immediate family. In response to a student who has more than academic difficulties:

  1. Listen and be supportive
  2. Refer them to the various Support Services provided.