theBox - Contacts

I cannot log into theBox

If you cannot log into theBox, please contact the UNSW IT Service Centre at:

Email: itservicecentre@unsw.edu.au

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

I have a unique use case and wish to discuss how to setup theBox/Media Collection theBox mode in my Moodle course.

Please book a consultation with us.

I get an error message or I need help with how to use a feature.

If you get an error while using Moodle Media Collection with theBox or accessing theBox via the Moodle file picker please contact External TELT Support at:

Email: externalteltsupport@unsw.edu.au

Phone:
Internal to UNSW: x53331
Within Australia: (02) 9385 3331
International: +612 9385 3331

If you get an error while using theBox from outside Moodle please contact the UNSW IT Service Centre at:

Email: itservicecentre@unsw.edu.au

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

I want theBox training.

Please see our TELT training workshops page for a list of currently available training.

Or book a one-on-one session to discuss a specific question or upcoming project: book a consultation

I would like to submit a feature request.

See the New feature requests page.